Networking Equal Care Opportunities (NECO): Poor Standing

This provider's licence has been suspended by
the Ohio Department of Developmental Disabilities

Suspended on: 2018-10-17

View Suspension Document

Website: http://www.neco-ohio.com/
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider

Locations

209 N. Reynolds Rd

Toledo, Ohio 43615
Main: (419) 389-1101
Fax: (419) 389-1121
[ Map It ]
3303 South Ave

Toledo, Ohio 43609
Main: 4193891101
Adult Day Service Location
[ Map It ]
3232 South

Toledo, Ohio 43609
Main:
Adult Day Service Location
[ Map It ]

Contacts

Jeff Deckebach
Director
jdeckebach@neco-ohio.com
Phone: (419) 389-1101
Matt Ferrell

Matthew David Ferrell ;
Adult Day Service Contact

Services

Individual Budget/Private Pay

Supported Living

Level One Waiver

Home Maker Personal Care
Transportation

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Individual Options Waiver

Community Respite
Home Maker Personal Care
NonMedical Transportation Mileage
Residential Respite
Transportation

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Self Empowered Life Funding Waiver (SELF-Waiver)

Community Respite
Residential Respite

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave
Vocational Habilitation

References

No References Provided

Documents

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

N.E.C.O.’s Mission Statement:
Networking Equal Care Opportunities, LLC (N.E.C.O.) provides residential and behavioral supports for individuals with developmental disabilities. We strive for positive outcomes with the firm belief in the self determination of the individual. We will achieve these goals through having high expectations in the development of our staff who will make our consumers their highest priority. We will constantly strive towards outcomes which represent Equality in the community, Care in the home, and Opportunities throughout life for the individuals we serve.

N.E.C.O.’s Philosophy:
N.E.C.O. is committed to the unceasing pursuit of a culture of total quality by focusing all of our activities on strengthening the organization so that we may better serve our residents. We are committed to fulfilling the mission of N.E.C.O. by performing our duties in a caring and professional manner. We recognize that only through support and personal pride in our contributions will superior service be provided.

b) Describe your agency’s staff orientation and training process.

Staff is generally recruited through the newspaper and by word -of -mouth. Prior to hire the staff will have to have completed the following: An interview, BCI Check, Abuser registry, Nursing Aide Registry, CPR, First Aide, proof of valid driver’s license and auto insurance, as well as have positive employment references. Once the necessary paperwork has been completed staff will go through an orientation process. The orientation process includes both a classroom setting as well as hands on training. Since our House Managers work the majority of the hours in the homes in which the consumer lives, the consumer may be a part of that interviewing process.
The staff will, throughout the first year of employment, receive additional training such as but not limited to: CPI – Crisis Prevention Institute, Introduction to DD, Diagnosis Training, Behavior Support Training, Documentation Training, MUI/UI Training, Medication Administration and 30 Day In Home Training. Our agency also has a certified CPR instructor that will ensure that those individuals are current with their certification.

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

Since our House Managers work the majority of the hours in the homes in which the consumer lives, the consumer may be a part of that interviewing process.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

It is recommended that schedules be as consistent as possible.

e) Describe how services will be provided in the event of an agency staff illness or emergency.

The schedules for each home are a set schedule. Once a staff happens to leave employment the next staff will fill that slot. For consistency purposes the majority of the staff work mainly in one home, however are cross trained to work at another home if the need arises. We currently have several house managers who will, if the need arises, fill shifts. The consumers will, at times, visit their family and friends. The staff is always willing to ensure that their needs are met. Whether it be to ensure they are transported to where they need or if they would like to come home early and need staff at a moments notice. We have Site Managers and Residential Coordinators that are on call 24/7.

f) Describe how your agency would address individual or family concerns.

Individuals and families have the contact number to the site managers and coordinators that they may call at any time.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

We complete a monthly calendar of events with the individual's involvement. Our agency offers both group and independent activities. Individuals are involved in Special Olympics and an array of other social events. Some of the many activities/events individuals attend are; yearly vacations, family visits, movies, dances, sporting events, bowling and playing basketball.

h) Does your agency offer one to one services?

Yes

i) Does your agency offer planned group outings or activities?

Yes

j) Identify your agency's areas of expertise.

Below are some of the many services we offer:
* Individual Options Waiver
* Level I Waiver
* Behavior Support
* 24 Hour Support Team
* Respite
* Money Management
* Medication Administration
* Transportation

k) How many individuals does your agency serve in Lucas County?

41 or more

l) What is the total number of individuals served by your agency Statewide?

51

m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

7 or more

n) Which describes your agency:

For Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?

Yes

p) Is your agency willing to provide Level One services?

Yes

q) How many staff in your agency provide direct support services?

over 120

r) Does your agency have both male and female staff?

Yes

s) What is the average length of service for your agency’s direct support staff?

Approximately 51% of the staff currently working for the agency have been here for 2+ years. The rest of the employees have been here 1 year or less.

t) Describe your agency's plan for continuing education and on-going training for agency staff?

There are 4 all staff's held each year.
MUI/UI, Med Administration are renewed annually.
CPR/First Aid are renewed every 2 years
CPI is renewed yearly

u) Please describe your agency’s internal system for quality assurance.

Site Managers, the Residential Coordinator and Executive Director conduct house visits on a regular basis. The house visits are documented and discussed on a monthly basis at the managers meeting. The meetings emphasize the positive outcomes as well as any necessary actions needed for improvement. During the house checks there are several areas that are documented: ensuring the needs of the consumers are being met, consumer satisfaction and implementation of the ISP.

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

- If yes, describe

- If yes, describe

Adult Day Services

a) Does your agency offer paid employment?

Yes

- Piece Rate

- Hourly Rate

Minimum Wage

- Other

- Describe your paid employment opportunities.

Janitorial
Making craft products - this will soon also include being able to print T-shirts, coffee mugs, etc. (Opening an additonal ADS site to accomodate this)
Landscaping
Mowing Grass
Shoveling snow and putting salt down
Moving services
yard clean up
car washing
vending machines
raking leaves
*We also pick up the occasional odd job for people such as hauling away items too large for trash pick up, patching holes in walls, etc.

b) Does your agency offer community outings?

Yes

- Describe community outings

Once a month we have an outing to go out to eat and/or go bowling, mini golf, etc

c) Does your agency offer recreational/leisure activities?

Yes

- Describe recreational/leisure activities

Exercise, caring for pets, making decorations, music appreciation, board games
ping-pong table, basketball, walking/hiking

d) Does your agency offer volunteer opportunities?

No

- Describe volunteer opportunities

e) Describe other activities offered

f) Does your agency have an established day services site that is in operation?

Yes

- Describe current services

See Above

g) Where is your agency’s day service site located?

3303 South Ave. Toledo oh 43609 and in 2013 an additional site located at 3232 South Ave. Toledo OH 43609

h) What are the typical hours of your agency’s services/supports?

9-3

i) Describe a typical day for an individual who receives your agency’s day services?

See above

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?

Yes

k) Does your agency provide non-medical transportation?

Yes

l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

4 to 6 years

m) Date your agency began providing Adult Day Services (month/year):

July 2007

n) How many individuals does your day program serve?

21-40

Does your agency provide Adult Day Services?

Yes