Rainbow Homes

Website: http://
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider


4105 W Alexis

Toledo, Ohio 43623
Main: (419) 243-0700
Fax: (419) 242-4963
Adult Day Service Location
[ Map It ]


Vivian Bennett
Phone: (419) 243-0700
Adult Day Service Contact


Individual Budget/Private Pay

Supported Employment

Individual Budget/Private Pay: Adult Day Services

Adult Day Support
Transportation Non-Medical
Vocational Habilitation

Level One Waiver

Home Maker Personal Care

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Transportation Non-Medical
Vocational Habilitation

Individual Options Waiver

Home Maker Personal Care
NonMedical Transportation Mileage
NonMedical Transportation Trip
Residential Respite

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Self Empowered Life Funding Waiver (SELF-Waiver)

Residential Respite

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Vocational Habilitation


Name: Patricia Warner
Phone: 419-467-9834
Address: Toledo Ohio
Name: Valerie Heisey
Phone: 419-385-4715
Address: Toledo Oh


No Documents Found

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

The purpose of this agency is the provision of residential and habilitative services to individuals having moderate, severe or profound developmental disabilities with or without mental health issues.This agency strives to provide individualized services as identified through the interdisciplinary team.The focus of this agency is on assisting residents to attain greater independence in the following areas: Activities of daily living, Environmental management Recreation and leisure time activities.

This agency accepts and implements the principles of normalization and will ensure: services are age appropriate,opportunities for residents to experience relationships with non-disabled persons in the community,methods of instruction and materials used are culturally normative with
opportunities for choice and preference by all residents.This agency is fully committed to upholding and protecting the human and legal rights of residents.

This agency will provide quality services and will meet all acceptable standards of operation including those published by the Ohio Department of Developmental Disabilities.

b) Describe your agency’s staff orientation and training process.

It is this agency’s policy to employ, assign and promote agency personnel based on the individual’s qualifications and abilities .Applications will be screened as to education and experience in relation to the qualifications needed to perform the employment tasks for said vacancy. It is not only the intent of this agency to comply with mandated training regulations, but also the belief of this agency that continuing education over a broad spectrum of topics improves the quality of employees and therefore the quality of services. Each employee is required to obtain the following approved training.

1. Health, hygiene and grooming
2. Introduction to MR/DD
3. Normalization
4. I.S.P. process
5. Skills training
6. Principles of behavior management
7. Aggressive resident training
8. Leisure-time activities
9. Human sexuality
11. Documentation procedure
12. Home management
13. Interdisciplinary team programming
14. Community relations
15. Parent and family needs
16. General administration
17. Stress management
18. Medication disbursement
19. Infection control
20. Seizure control
21. Record keeping
22. Other areas as required by this agency

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

After evaluation of the resident’s ISP, we develop a plan of action that includes connecting the resident with the best qualified staff member. The initial ISP roundtable meeting includes all concerned parties including family representatives, SASS, guardians and therapists, as appropriate. Support services are determined in the development of the plan of action.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

Our services are available and provided 24 hours a day. In order to fully support our residents’ individual needs, we allow therapists, support staff and other specialists to conduct sessions at times that are convenient to their schedules and which best fits the needs of the resident. We are available for services throughout the metro Toledo area.

e) Describe how services will be provided in the event of an agency staff illness or emergency.

We have a sufficient on call staff to support any staffing emergencies.Our staff remains on call and ready to report as needed. In our 34 year history we have never fell short of our staffing responsibilities.

f) Describe how your agency would address individual or family concerns.

Guardians and family are welcomed to voice concerns, give input and ask to schedule a meeting to discuss any issues. Our organization has an open-door policy for visits, discussing concerns and addressing issues. It is our goal to create a nurturing living environment that encourages continuous interaction with the family. Administration is on site and available to ensure that concerns are addressed in a timely manner.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

Our focus is on enhancing the lives of our residents and we enthusiastically partner with enrichment counselors and community groups who provide activities that promote a healthy mind, body and spirit.We invite family and guardians to meet staff, sit in home, visit with residents throughout the year to maintain open communication. Our family advocate reaches out to family and guardians who are reluctant to ask questions or seek information. We provide opportunities each month for family and guardians to visit and become familiar with our organization. Rainbow Homes provides opportunities of “self determination” in which residents/clients in transition also sit in on plan meetings to discuss their objectives and become more fulfilled.

h) Does your agency offer one to one services?


i) Does your agency offer planned group outings or activities?


j) Identify your agency's areas of expertise.

Rainbow has a 34 year history of putting the people we serve as the top of our priority. We are problem solvers who are very engaged in understanding the needs and concerns of the consumer, family and guardians. We have a exemplary 34 year record with the local board and the state of Ohio for providing a healthy, safe and enjoyable environment. . We pride ourselves on being accessible at all hours to any issues that may arise for our consumers. The administration is a hands on engaged team that listens closely to the concerns of all parties involved.

k) How many individuals does your agency serve in Lucas County?

41 or more

l) What is the total number of individuals served by your agency Statewide?


m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

7 or more

n) Which describes your agency:

Non Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?


p) Is your agency willing to provide Level One services?


q) How many staff in your agency provide direct support services?

Approximately 95% of our staff is dedicated to provide direct support services

r) Does your agency have both male and female staff?


s) What is the average length of service for your agency’s direct support staff?

6 years

t) Describe your agency's plan for continuing education and on-going training for agency staff?

A review of the state guidelines , regulations and individual home reviews from licensure helps to determine what additional training is needed. Other factors are changes to the ISP, staff experience and Rainbows Board of Directors vision. All of these impacts the decision of what training(s) will be conducted.

u) Please describe your agency’s internal system for quality assurance.

Administrative staff conducts daily observations and complete safety check lists which include reviewing all health-related forms and facility physical hazards. Team meetings are held weekly, Leadership meetings are held quarterly to review and discuss current issues related to services and resident behavior and our quality assurance plan and overall needs. Staff surveys are administered and that data is shared back to the residents and family.

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

Our non profit organization has been operating for over 30 years, which has given us countless opportunities to gain extensive knowledge and invaluable experience. Our reputation for quality care is known throughout the community and we continue to enhance our programs and provide the ultimate care for our resident.. Our licensure reviews are available for review with details that depict the strong performance of all of our services.

- If yes, describe

One to one services are directed by the ISP.

- If yes, describe

The following events include but are not limited to : sporting events, museums, nature parks walks, picnics, restaurants, festivals, shopping trips, free casino visits, bowling, gardening ,cooking classes.,theme parties

Adult Day Services

a) Does your agency offer paid employment?


- Piece Rate

- Hourly Rate

- Other

we offer minimum wage for clients who participate un the stipend program

- Describe your paid employment opportunities.

It is this agency’s policy to employ, assign and promote agency personnel based on the individual’s qualifications and abilities.

b) Does your agency offer community outings?


- Describe community outings

The following events include but are not limited to :
sporting events- college and minor league sporting events such as baseball,l volleyball, track & field and basketball
museum- art, glass , science museums are frequented by our client
nature parks- walks thru the parks and visits to petting zoo
restaurants- we take regular trips to diners for meals with choices given to consumer
festivals & carnivals- visits when available
shopping trips- malls and area specialty shops are visited weekly
casino- the area casino is visited with the administration staff at no cost to consumer
bowling and the movie theater are also frequent activities

c) Does your agency offer recreational/leisure activities?


- Describe recreational/leisure activities

We provide daily activities such as :in house dance classes ,Stretching/resistance activities, music therapy, board games , arts & crafts ,story readings, cooking classes, birthday parties and current event discussions.

d) Does your agency offer volunteer opportunities?


- Describe volunteer opportunities

We coordinate with the local churches to place volunteers for recreation and administration support services. We also have joint programs with ODJFS, Bridges and Harbor.

e) Describe other activities offered

The following events include but are not limited to : sporting events, museums, nature parks walks, picnics, restaurants, festivals, shopping trips, free casino visits, bowling, gardening ,cooking classes, theme parties, library visits, karaoke, and beauty makeovers

f) Does your agency have an established day services site that is in operation?


- Describe current services

Round trip transportation to doctor appointments and to the day service program is provided. Meals and medication passing are also provided. we engage in group or individual activities that the individual can choose from on a daily basis. A full calendar is printed before each month listing the current activities.

g) Where is your agency’s day service site located?

1946 n.13th St. Toledo Ohio

h) What are the typical hours of your agency’s services/supports?

Day services are from 7 am to 430 pm Monday thru Friday .

i) Describe a typical day for an individual who receives your agency’s day services?

Each individual begin the morning with the option to take part in a continental breakfast. Then each person is given their choice to participate in exercise in a table top activity, or watch TV.A field trip is usually offered to such things as library, shopping, zoo , bowling, etc. Lunch will always be provided for the individuals. in the afternoons cooking classes, cosmetic makeovers , arts and crafts and many more activities are offered. A snack is provided as well in the afternoon.

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?


k) Does your agency provide non-medical transportation?


l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

7 or more years

m) Date your agency began providing Adult Day Services (month/year):

June 2006

n) How many individuals does your day program serve?


Does your agency provide Adult Day Services?