CT Quality Care LLC

Website: http://
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider


2835 Glenwood

Toledo, Ohio 43610
Main: (419) 244-6182
Fax: (419) 244-6185
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Christene Rayfus

Phone: (419) 244-6182
Cell: (419) 514-6086


Individual Budget/Private Pay

Supported Living

Level One Waiver

Home Maker Personal Care

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Individual Options Waiver

Adult Foster Care
Community Respite
Home Maker Personal Care
NonMedical Transportation Mileage
Residential Respite

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Self Empowered Life Funding Waiver (SELF-Waiver)

Community Respite
Residential Respite

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave
Vocational Habilitation


Name: Janice Collins
Phone: 419 720.7246
Address: Toledo,
Name: Milered White
Phone: 419 537.0687
Address: Toledo, Ohio


No Documents Found

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

Follow the ISP

b) Describe your agency’s staff orientation and training process.

Staff are train through lucas county

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

Individuals have a meeting with providers to ask question about the agency and select providers along with guardian and sass who is there to assist them with questions.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

We are a 24 hour care and very flexibility to Consumers needs

e) Describe how services will be provided in the event of an agency staff illness or emergency.

We have on call providers to asist with any/all emergency

f) Describe how your agency would address individual or family concerns.

All concerns are brought to sass worker, where there is a meeting to address.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

We talk with Individual about their likes and dislikes and give them several options

h) Does your agency offer one to one services?


i) Does your agency offer planned group outings or activities?


j) Identify your agency's areas of expertise.

We are here to Satisfy the Consumer Needs.

k) How many individuals does your agency serve in Lucas County?


l) What is the total number of individuals served by your agency Statewide?


m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

4 to 6 years

n) Which describes your agency:

Non Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?


p) Is your agency willing to provide Level One services?


q) How many staff in your agency provide direct support services?


r) Does your agency have both male and female staff?


s) What is the average length of service for your agency’s direct support staff?

4 - 24 hrs.

t) Describe your agency's plan for continuing education and on-going training for agency staff?

Agency provide on-going training

u) Please describe your agency’s internal system for quality assurance.

We provide QA with all documents that ask for and try to have everything in place in a timely manner

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

CT Quality is a 24 hr. agency which offer care to all IO/Level One Consumers Staff are trained in areas:ISP, CPR/First Aide, Administering Medication, Behavior Support ,Universal Procaution, MUI., Rights of Individual also have to have copy of Insurance, driver license and BCII and can not be on Abustry / Nusery Registry.

- If yes, describe

There is one staff for the Consumer who needs that service to make sure Consumer get full attention

- If yes, describe

We having bowling when we bowl against each other. Pinic so we can all come together to get to know one other. and we have Christmas Party where the Agency pass gifts to each Individual. Also we goes to Cedar Point every year at the beginning of summer.

Adult Day Services

a) Does your agency offer paid employment?


- Piece Rate

- Hourly Rate

minuim wage

- Other

- Describe your paid employment opportunities.

Can work 6 hours if choose not to do activities.

b) Does your agency offer community outings?


- Describe community outings

movies, mud hen game, exercising and park

c) Does your agency offer recreational/leisure activities?


- Describe recreational/leisure activities

board games, bingo, watching movies, finger painting, puzzles

d) Does your agency offer volunteer opportunities?


- Describe volunteer opportunities

dont have any as of yet.

e) Describe other activities offered

Consumer Request

f) Does your agency have an established day services site that is in operation?


- Describe current services

Security Officer, Paper Sherred, Filing Yard work etc.

g) Where is your agency’s day service site located?

2835 Glenwood Toledo, Ohio 43610Mi

h) What are the typical hours of your agency’s services/supports?

10am to 4pm

i) Describe a typical day for an individual who receives your agency’s day services?

four hours of work, two hours of activities along with one 30 min break and15 mins. break

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?


k) Does your agency provide non-medical transportation?


l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

0 to 3 years

m) Date your agency began providing Adult Day Services (month/year):

March 2012

n) How many individuals does your day program serve?


Does your agency provide Adult Day Services?