Assurance Care Systems LLC

Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider

Locations

2720 Hoehler Dr.

Toledo, Ohio 43606
Main: 567-315-6609
[ Map It ]

Contacts

Deavonte Williams

dwilliams1021@hotmail.com
Phone: 567-315-6609

Services

Level One Waiver

Home Maker Personal Care
Transportation
Group Employment Support
Individual Employment Support

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Transportation Non-Medical

Individual Options Waiver

Home Maker Personal Care
Transportation
Group Employment Support
Individual Employment Support

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave

Self Empowered Life Funding Waiver (SELF-Waiver)

Community Inclusion Transportation
Community Inclusion-Personal Assistance
Group Employment Support
Individual Employment Support
Non Medical Transportation-Trip

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave

References

No References Provided

Documents

DODD Certification

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

Our agency’s philosophy of providing services and supports to individuals with developmental disabilities is that; we are committed to providing compassion and making tomorrow better for the individuals we serve. Our pleasure is the overall growth and progress that takes place with the individuals we serve.

b) Describe your agency’s staff orientation and training process.

Our staff orientation and training process is a two week general orientation and training, trainees are given the mission and values of our agency and this is so that we as an agency, can be sure that all staff know that we have a high expectation of care.
Trainees are trained in: First aid and CPR, Med pass, G Tube, overview of DODD, MUI rules, Clients rights, Clients funds, Trauma informed care, person centered care.
All trainees must work 3 shifts with their direct manager or trained staff, and during this time they will be checked off on all expectations related to the individuals ISP and the overall caring for the individuals we serve.

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

Individuals are allowed to assist in selecting the staff who they are going to work with, and they are also allowed to speak to management at their request concerning staff.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

Our agency is open to the Lucas county area and we are currently accepting new individual's.

e) Describe how services will be provided in the event of an agency staff illness or emergency.

We have a great on call system of staff who are cross trained, in the event of an illness we have a pool of staff who are ISP trained to fill in.

f) Describe how your agency would address individual or family concerns.

We take individual and family concerns very serious and for that reason our CEO has an open door policy, and also surveys that we allow our individuals and families to take.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

Our agency is big on community inclusion and some of the ways that we ensure that this is taking place is: Monthly calendars that we sit down with the individual's we serve and make calendar plans as they desire. Some examples are: sport games, concerts, musicals, dances, festivals etc.

h) Does your agency offer one to one services?

Yes

i) Does your agency offer planned group outings or activities?

Yes

j) Identify your agency's areas of expertise.

Trauma informed care
Person Centered Care
Family environment
Training and work development
Community inclusion

k) How many individuals does your agency serve in Lucas County?

0-20

l) What is the total number of individuals served by your agency Statewide?

50

m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

0 to 3 years

n) Which describes your agency:

For Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?

Yes

p) Is your agency willing to provide Level One services?

Yes

q) How many staff in your agency provide direct support services?

10

r) Does your agency have both male and female staff?

Yes

s) What is the average length of service for your agency’s direct support staff?

N/A

t) Describe your agency's plan for continuing education and on-going training for agency staff?

All staff attend annual training in DODD required trainings, along with first aid and CPR and must stay current with med pass certifications and any other requirements that are needed. Our HR department is responsible for compliance and any staff not meeting their requirements, are removed from the schedule until they are current with training.

u) Please describe your agency’s internal system for quality assurance.

Our agency has a staff member who's position is to ensure quality assurance, quality assurance is huge to our agency hence the very name (Assurance Care Systems) We have surveys available for individuals and families, we have annual compliance evaluation checks in all area.

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

Assurance Care Systems is a warm and loving environment and truly value our individuals, two of our greatest assets are Trauma informed care and Person Centered Care. We are focused on providing something extra in the lives of each individual.

- If yes, describe

We feel that 1:1 time is important as all individuals deserve time apart to enjoy community time alone with staff.

- If yes, describe

Group time is also important we feel that time out with friends is a huge component of community inclusion.

Adult Day Services

a) Does your agency offer paid employment?

Yes

- Piece Rate

- Hourly Rate

- Other

- Describe your paid employment opportunities.

Landscaping, environmental services, restaurant and fast food.

b) Does your agency offer community outings?

Yes

- Describe community outings

Mud hens games, concerts, zoo trips, museum trips, scavenger hunts and much more.

c) Does your agency offer recreational/leisure activities?

Yes

- Describe recreational/leisure activities

Wii, Pool, music, exercise, computers, nature walks, animal petting and more.

d) Does your agency offer volunteer opportunities?

Yes

- Describe volunteer opportunities

Working in church's, libraries, local shelters, food panties

e) Describe other activities offered

We offer many activities such as training and teaching everyday living skills, banking and finance management.

f) Does your agency have an established day services site that is in operation?

Yes

- Describe current services

Community inclusion skill building, daily living skills, leisure activities, nature venture groups, fitness

g) Where is your agency’s day service site located?

701 Philips AVE

h) What are the typical hours of your agency’s services/supports?

8:00 A.M- 4:30 P.M

i) Describe a typical day for an individual who receives your agency’s day services?

Morning welcome and warm up for the day
Individual choice activity
Snack
Activity of choice
Group activity
Lunch
Cool down and leisure time

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?

Yes

k) Does your agency provide non-medical transportation?

Yes

l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

0 to 3 years

m) Date your agency began providing Adult Day Services (month/year):

11/2016

n) How many individuals does your day program serve?

0-20

Does your agency provide Adult Day Services?

Yes