Currently serving individuals with developmental disabilities.
Currently seeking referrals.
3618 King Road, Suite A-1
Toledo, Ohio 43617
Main: 419.913.6763[ Map It ]
Individual Budget/Private Pay
Level One Waiver
Home Maker Personal Care
Level One Waiver: Adult Day Services
Adult Day Support
Individual Options Waiver
Home Maker Personal Care
NonMedical Transportation Mileage
NonMedical Transportation Trip
Individual Options Waiver: Adult Day Services
Adult Day Support
Self Empowered Life Funding Waiver (SELF-Waiver)
Community Inclusion Transportation
Community Inclusion-Personal Assistance
Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services
Adult Day Support
No References Provided
a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.
Assured Health Services provides services to individuals with developmental disabilities that are built upon positive outcomes focusing on self-determination and personal development. By supporting individuals and being involved in the community we believe all people will grow and benefit personally.
b) Describe your agency’s staff orientation and training process.
All staff members undergo initial training prior to providing service and will continue to receive training through out the year.Trainings will include but are not limited to: consumer rights, abuse and neglect, conflict management and resolution, and additional self-determination principles. Upon hire, all employees will receive a minimum of 8 hours of training including but not limited to: Overview of serving individuals with developmental disabilities, Rights of individuals, Overview of basis principals and requirements for providing HCBS services, MUI training, Universal precautions, first aid and CPR.
c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?
Each individual is involved in the decision process.
d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).
Assured Health provides services through out Lucas County. We are available and provide services 24 hours per day, 7 days per week.
e) Describe how services will be provided in the event of an agency staff illness or emergency.
We are available 24 hours per day, 7 days per week. In the event of an emergency back up staff will be contacted to replace existing staff.
f) Describe how your agency would address individual or family concerns.
We have a formal grievance process that is open to all individuals, families, staff and community. We follow the process through to completion to assure that each concern has been resolved and to limit such concerns from reoccurring in the future.
g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.
We believe all people should be involved in their community as much as possible. We encourage community involvement as often as possible. We have monthly calendars with group outings and each individual has a voice in the activities they want to be involved in.
h) Does your agency offer one to one services?
i) Does your agency offer planned group outings or activities?
j) Identify your agency's areas of expertise.
Behavior and medical issues is an area of focus. We also provide great customer service and follow through. Transparency and Communication is the foundation of our service.
k) How many individuals does your agency serve in Lucas County?
l) What is the total number of individuals served by your agency Statewide?
m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?
0 to 3 years
n) Which describes your agency:
o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?
p) Is your agency willing to provide Level One services?
q) How many staff in your agency provide direct support services?
r) Does your agency have both male and female staff?
s) What is the average length of service for your agency’s direct support staff?
t) Describe your agency's plan for continuing education and on-going training for agency staff?
Assured Health places an emphasis on professional development. We have regular staff meetings and require additional trainings, workshops, and seminars to keep staff skilled, knowledgeable, and growing personally and professionally.
u) Please describe your agency’s internal system for quality assurance.
We have a thorough policy on internal Quality Assurance and Quality Improvement. We perform a number of checks and balances that ensure proper supervision of the services we provide. Compliance, open communication, transparency, and proper supervision is the foundation of the services we provide.
v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.
We believe in people, community, and personal development. Our goal is to see you, our staff, and our services to continue to evolve and get better every day. Our goal is not on perfection but on progress. All people have goals in life. We want to help you achieve your goals. By focusing on personal development, believing in our people, and supporting individuals in the community we know we can all make a difference.
- If yes, describe
Assured Health maintains sufficient staff to meet the individual needs and services. We are available 24/7 and offer services as desired based on each individual's ISP.
- If yes, describe
We offer regularly scheduled trips to places such as the Art Museum, the Zoo, Mud Hens games, Walleyes games, the Botanical Gardens, and other events. We also have a guy's day and a girl's day each month.
a) Does your agency offer paid employment?
- Piece Rate
- Hourly Rate
- Describe your paid employment opportunities.
We have various positions available including yard work, laundry, cleaning offices, working with dogs including giving dogs baths and janitorial work.
b) Does your agency offer community outings?
- Describe community outings
Assured Health is committed to working within the community. We feel the city of Toledo offers many wonderful opportunities for its residents and we take advantage of everyone of them. Our goal is for you to enjoy all the community has to offer while being surrounded by friends who want to do the same. We offer various activities and outings in the community, such as trips to the park, Toledo Zoo, Humane Society, sporting events, shopping, nature hikes, and many other activities that will keep you excited and entertained!
c) Does your agency offer recreational/leisure activities?
- Describe recreational/leisure activities
We offer multiple recreational and leisure activities such as playing with dogs, playing video games, doing puzzles, painting, watching movies, computer activities, nature walks, playing games outdoors and many more options to meet your preferences.
d) Does your agency offer volunteer opportunities?
- Describe volunteer opportunities
We have volunteer opportunities at several local businesses and community events. Each volunteer opportunity is based upon personal preference and personal strengths. We have opportunities to work with people and the public and we also have opportunities that are more relaxed. We work with you to put you in the best position to excel and succeed.
e) Describe other activities offered
f) Does your agency have an established day services site that is in operation?
- Describe current services
We promote an active lifestyle. At our Thrive Center we encourage people to be themselves. We offer many opportunities for people to grow, have fun, and to shine! Services include transportation, recreation and leisure, skill development, paid work, personal care, community outings, games, and socializing with friends.
g) Where is your agency’s day service site located?
3618 King Rd., Ste A-2, Toledo, Ohio 43617
h) What are the typical hours of your agency’s services/supports?
Day Program hours are typically between 9:00am to 2:00pm. We are also flexible to meet your personal needs.
i) Describe a typical day for an individual who receives your agency’s day services?
Everyday is new and exciting. We provide a structured, balanced, and flexible environment. There are many different opportunities that are provided every day for people to be themselves and shine!. We have a monthly calendar with daily activities listed so you can prepare and look forward to upcoming events.
j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?
k) Does your agency provide non-medical transportation?
l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?
0 to 3 years
m) Date your agency began providing Adult Day Services (month/year):
n) How many individuals does your day program serve?
Does your agency provide Adult Day Services?