Conteh Homes Services, LLC

Website: http://www.contehhomeservices.com
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider

Locations

330 S. Reynolds Rd., Suite 19

Toledo, Ohio 43615
Main: (419) 536-6788
Fax: (419) 536-6701
[ Map It ]
4848 Dorr Street

Toledo, Ohio 43615
Main: 419.214.0154
Adult Day Service Location
[ Map It ]

Contacts

Abraham Conteh
Administrator/Director
abrahamc@contehhomeservices.com
Phone: (419) 536-6788
Cell: (419) 870-3668
Terri Oliveria

terrio@contehhomeservices.com
Phone: 419.214.0154
Adult Day Service Contact
Theresa Steinline
Residential Services Supervisor 1/Coordination
tsteinline@sbcglobal.net
Phone: 419-536-6788
Cell: 419-283-9125

Services

Individual Budget/Private Pay

Supported Living

Individual Budget/Private Pay: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Level One Waiver

Home Maker Personal Care
Transportation

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Individual Options Waiver

Home Maker Personal Care
NonMedical Transportation Mileage
NonMedical Transportation Trip
Remote Monitoring Equipment
Residential Respite
Transportation

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Self Empowered Life Funding Waiver (SELF-Waiver)

Remote Monitoring Equipment

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave
Vocational Habilitation

References

Name: Laura Brancheau
Phone: 419 531 9741
Address: Perrysburg, Ohio, 43551
Email: LBrancheau@freshproducts.com
Name: Paul Hasemeyer
Phone: 920 337 1770
Address: Green Bay, WI, 54307-9017
Email: phasemeyer@gbp.com
Name: Bill Cosgrove
Phone: 419-810-9090
Address: Toledo, OH 43615
Email:

Documents

Brochures

DODD Certification

Ethics Commitment

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

Conteh Home Services, LLC is committed to the unceasing pursuit of, and commitment to, a culture of total quality, focusing all our time and energy on strengthening the organization, so that we may better serve our consumers. CHS is committed to filfilling its mission by performing all duties in a caring and professional manner. CHS recognizes that only through support and professional pride in our contributions will superior service be dalivered.

b) Describe your agency’s staff orientation and training process.

It is the belief and intent of Conteh Home Services (CHS) that all employees should be appropriately and thoroughly trained for the jobs and positions which they perform. If you believe that further training is appropriate and/or necessary for you to complete your job, you are encouraged to discuss the same with your supervisor. Continuous and on-going trainings to refresh and keep staff abreast of necessary requirements are strongly emphasized.

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

Conteh Home Services does involve our consumers , their guardians, family members and all interested parties in our staff selection process. All potential hires are encouraged to orient and meet consumers in thier homes with supervised approval from the office before actually hiring them.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

Conteh Home Services is open to new placement with some reasonable availability. Our office hours are 9:00am - 5:00pm Monday through Friday. All supervisors are accessible by phone 24 hours to address consumer issues.

e) Describe how services will be provided in the event of an agency staff illness or emergency.

We do have substitute and stand-by staffing protocol for all emergencies. In extreme situations home supervisors can fill in for regular home staff. In light of this we do train all supervisors as regular staff.

f) Describe how your agency would address individual or family concerns.

Conteh Home Services, LLC does have an open communication policy with family members, county board representatives and all other individuals of relevance to our consumers. We would prefer to resolve issues as adults and professionals. In extreme and difficult circumstances we request Special Team Meetings to handle disputes.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

We participate in various recreational and leisure activities within and outside the agency. Activities and participation are tailored toward specific interests to maximize benefits and satisfaction.

h) Does your agency offer one to one services?

Yes

i) Does your agency offer planned group outings or activities?

Yes

j) Identify your agency's areas of expertise.

k) How many individuals does your agency serve in Lucas County?

21-40

l) What is the total number of individuals served by your agency Statewide?

25

m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

7 or more

n) Which describes your agency:

For Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?

Yes

p) Is your agency willing to provide Level One services?

Yes

q) How many staff in your agency provide direct support services?

80

r) Does your agency have both male and female staff?

Yes

s) What is the average length of service for your agency’s direct support staff?

t) Describe your agency's plan for continuing education and on-going training for agency staff?

u) Please describe your agency’s internal system for quality assurance.

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

- If yes, describe

We engage in annual picnics, vacation trips and day trips on a 1:1 consumer-staff ratio. This process will maximize individual attention and care to effectively enhance health and safety.

- If yes, describe

We offer annual parties, trips, outings and recreational activities. Some of our trips have have been out of state.

Adult Day Services

a) Does your agency offer paid employment?

No

- Piece Rate

- Hourly Rate

- Other

- Describe your paid employment opportunities.

b) Does your agency offer community outings?

Yes

- Describe community outings

Trips/visits to the parks, zoo, game parks, day trips and walks within the neighborhood. Some consumers participate in bowling leagues and bingo games.

c) Does your agency offer recreational/leisure activities?

Yes

- Describe recreational/leisure activities

Trips/visits to the parks, zoo, game parks, day trips and walks within the neighborhood. Some consumers participate in bowling leagues and bingo games. Recently some of our consumers have been showing interest in fishing and hunting activities.

d) Does your agency offer volunteer opportunities?

No

- Describe volunteer opportunities

e) Describe other activities offered

The Day Program offers one social evening get-together for activities and snacks. We do have yearly picnics and trips to amusement parks and holiday resorts in rented cottages and /or rooms.

f) Does your agency have an established day services site that is in operation?

Yes

- Describe current services

Our Day Program is activity based, reflecting the elderly consumers we presently serve. One transportation vehicle is available on site for outings and other leisure activities.

g) Where is your agency’s day service site located?

We are located at 330 South Reynolds Rd. here in Toledo.

h) What are the typical hours of your agency’s services/supports?

We are open from 9:00am - 2:30pm Monday through Friday. We observe all federal holidays.

i) Describe a typical day for an individual who receives your agency’s day services?

When consumers arrive they put away their lunch boxes and offered the opportunity to use the toilet. They are offered slight snacks. Depending on the scheduled day activity consumers are engaged until 11:00am when they eat lunch. Part of the programing may include walks to the near by convenient store or trips to the zoo, park or shopping malls.

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?

Yes

k) Does your agency provide non-medical transportation?

Yes

l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

0 to 3 years

m) Date your agency began providing Adult Day Services (month/year):

December 2011

n) How many individuals does your day program serve?

0-20

Does your agency provide Adult Day Services?

Yes