Friendship New Vision, Inc.

Website: http://
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider


5301 Nebraska Ave

Toledo, Ohio 43615
Main: (419) 534-5437
Fax: (419) 534-6027
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2513 Woodville Road

Northwood, , Ohio 43619
Main: 419-534-5437
Fax: 419-534-6027
Adult Day Service Location
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Pat Sloan
Executive Director
Phone: (419) 534-5437
Robert Beehner
Program Manager
Phone: 419-534-5437
Cell: 419-277-4440
Adult Day Service Contact


Individual Budget/Private Pay

Supported Living

Level One Waiver

Home Maker Personal Care

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave

Individual Options Waiver

Home Maker Personal Care

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave

Self Empowered Life Funding Waiver (SELF-Waiver)

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave
Transportation Non-Medical


No References Provided


Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

Our approach to working with people is based on the guidelines of Gentle Teaching. Persons will be free to explore their personal path in an atmosphere of gentleness, respect, dignity and compassion. We value diversity and celebrate the unique gifts that each person brings to our community. Our efforts are focused on letting people know that they are safe and loved in our care.

b) Describe your agency’s staff orientation and training process.

All staff are required to have: (1) A Background Check (BCI) (2) Abuser Registry check (3) Valid drivers license and drivers abstract with no more than 2 moving violations (3) Identification as required on the federal I-9 form (4) At least a High school diploma or GED (5) Pre-employment and random drug screens.

In addition all staff attend annual training in topics such as Intro to Developmental Disabilities; Individual Rights; CPR/ First Aid & universal precautions. Other required training are DSPATHS, Individual Support Program (ISP), Major Unusual Incident (MUI) orientation and specialized support. Friendship New Vision encourages all staff to enroll other course work and/or seminars.

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

When an individual has decided what site is of interest to them, we set up a tour so they can meet the staff and future co-workers. We are fully vested in the satisfaction of our employees and are open and willing to making the necessary accommodations to make the work environment a positive experience.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

Friendship New Vision Inc. provides services to all of metropolitan Toledo. We currently have 3 Adult Day Service/ Vocational Rehabilitation sites and 1 Supported Employment Enclave. All three sites are open Monday through Friday, however there are individual who choose or are only able to work 1 to 4 days per week. The sites are:

Friendship Baptist Church (sorting and cataloging books) 8:30 am to 1:30 pm & 10:30 am to 3:30 pm
Friendship Skill Development Center 8:30 am to 1:30 pm
The City of Zion (Janitorial) 8:30 am to 1:30 pm
Charlie's (vehicle detailing) 10:30 am to 3:30 pm
Non Medical Transportation is provided when requested

e) Describe how services will be provided in the event of an agency staff illness or emergency.

All staff at Friendship New Vision Inc. are trained and qualified as direct support professionals. Staff are either trained to provide the necessary services for individuals at all sites or the information is easily made available when needed.

f) Describe how your agency would address individual or family concerns.

Friendship New Vision Inc. exists to serve and support the individuals we employ. We resolve issues on an one on one basis with the immediate supervisor. Usually good communication, listening, understanding and in some instances accommodations can resolve issues quickly. When appropriate and necessary the family will be brought in as part of the team. If the issue is beyond the service plan or cannot be resolved "in house" the SASS and/or BSP would be contacted for a team meeting.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

Friendship New Vision, Inc. is developing community partners that share our mission for the individuals we serve. Partnerships will help us expand our services and provide choice-options for individuals we serve.

Training programs will be offered to individuals that have an interest in trades. The goal being to help individuals achieve their greatest potential to improve their quality of life.

Empowerment workshops will be offered in a variety of areas to increase personal awareness of
life skills.

h) Does your agency offer one to one services?


i) Does your agency offer planned group outings or activities?


j) Identify your agency's areas of expertise.

Friendship New Vision, Inc. is part of the "Umbrella of Care" of Friendship Baptist Church. Each agency in the Umbrella of Care has its own 501 c 3 and operates independently but is able to collaborate when services are needed. Included in the services are GED, Food Pantry, New Concepts Mental Health Recovery for adults and youth and N.A.O.M.I. services for recovery women. All staffs are Certified and Licensed. We specialized in meeting the needs of the people we serve.

k) How many individuals does your agency serve in Lucas County?


l) What is the total number of individuals served by your agency Statewide?


m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

0 to 3 years

n) Which describes your agency:

Non Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?


p) Is your agency willing to provide Level One services?


q) How many staff in your agency provide direct support services?


r) Does your agency have both male and female staff?


s) What is the average length of service for your agency’s direct support staff?

2 years

t) Describe your agency's plan for continuing education and on-going training for agency staff?

Friendship New Vision Inc. has annual training in all of the state required areas. We also have regular team meetings to review leadership skills, update the team on individual issues and areas of concern. Our staff is trained on all updated ISP's as well as safety and emergency procedures. Staff are encouraged to take webinars and other training's such as DSPATHS training and web courses.

u) Please describe your agency’s internal system for quality assurance.

Regular Staff Meetings

Yearly Agency Assessment

Yearly Staff Evaluations

Bi-Annual Program Evaluation

Yearly Audit

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

Our organization believes every person has abilities to share with the community. Our goal is to develop their abilities with community employment as the objective. Our employees are taught the "hard skills" necessary to perform the duties of their job accurately and completely. We also emphasize the "soft skills" so they know how to follow work rules such as: dressing appropriately for the work site; appropriate conversation and interaction with staff and coworkers; following safety rules. By making the workplace a positive experience and developing abilities, our aim is to empower our employees with the confidence and skills to work in the community.

- If yes, describe

The Direct Support Professional is on site to meet the needs of each individual. When special attention is needed the
Project Manager will be able to reinforce any needs of the individual.

GED is offered to individuals that want to achieve their High School diploma. Counselors are available
for one on one sessions.

Cultural Arts: Learning to play musical instruments

- If yes, describe

Beginning in the year 2016 FNV will have four (4) planned outings which will include but not limited to:

2-Community Service Activities

2-Social Events (Ex: Dance, Picnic, Talent Show etc.)

Adult Day Services

a) Does your agency offer paid employment?


- Piece Rate


- Hourly Rate


- Other

- Describe your paid employment opportunities.

Friendship New Vision Inc. currently has three ADS/VH sites. The Friendship Baptist Church site involves classifying books and cataloging them on the computer. Also there is janitorial and lawn maintenance.

Friendship New Vision Skill Development Center is an ADS/VH site with structured, skill development & supportive activities as well as some janitorial work if desired.

The City of Zion site is primarily janitorial work with limited lawn maintenance.

Charlie's Dodge is an SEE site where employees develop auto detailing skills. This site is an excellent pathway to community employment.

b) Does your agency offer community outings?


- Describe community outings

Beginning in 2016 FNV will partner with community organizations that take on community projects
to beautify the City of Toledo or Lucas County. Our Agency would participate in the "United Way Day of Caring". Helping to promote community pride and a way for our employees to experience community inclusion with other individuals and businesses.

c) Does your agency offer recreational/leisure activities?


- Describe recreational/leisure activities

Activities will be planned based on the input of the individuals we serve. They will get to democratically choose from a list of activities they put together. Once the activity is decided upon by the majority. Everyone gets hands on in planning from the beginning to the day of implementation. All activities will be design with structure and skill development in mind.

d) Does your agency offer volunteer opportunities?


- Describe volunteer opportunities

Volunteers can be utilized at anytime. All volunteers are required to have a background
check. Volunteers with specialties such as cooking, gardening, music etc. are welcomed.

e) Describe other activities offered


Music Lessons


Empowerment Programs

f) Does your agency have an established day services site that is in operation?


- Describe current services

Daily Living Skills

Job Readiness Skills

Computer Lab

Community Awareness

g) Where is your agency’s day service site located?

1811 N. Reynolds Rd. Toledo, Ohio 43615

h) What are the typical hours of your agency’s services/supports?

8:30 am to 1:30 pm with one half hour unpaid lunch - ADS/VH - City of Zion
8:30 am to 1:30 pm with one half hour unpaid lunch- ADS/VH - Friendship Baptist Church
10:30 am to 3:30 pm with one half hour unpaid lunch- ADS/VH - Friendship Baptist Church
8:30 am to 1:30 pm with one half hour unpaid lunch- ADS/VH - Friendship Skill Development Center
10:30 am to 3:30 pm with one half hour unpaid lunch- SEE - Charlie's

i) Describe a typical day for an individual who receives your agency’s day services?

The day begins with personal hygiene and appearance. Time is spent making sure individuals understand what is involved in personal hygiene. How to dress and what to wear on different jobs.

Individuals are taught job readiness skills. Clocking in and out on time. Taking a 30 minute lunch and not a 35 minute lunch. Reliability and trustworthiness in the workplace is emphasized. How to develop strong work ethics. How to communicate and build rapport with others. Understanding what good attendance means.

Basic computer skills are taught and individuals may increase their skills to their fullest potential.

Individuals will be made aware of community services and how to access them which include but not limited to: public transportation, social services, food pantries and community days of service.

G.E.D preparatory classes are made available to increase educational skills.

Individuals can advance from the Day Hab Program to our Job Readiness Enclave Program.

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?


k) Does your agency provide non-medical transportation?


l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

4 to 6 years

m) Date your agency began providing Adult Day Services (month/year):

January 2012

n) How many individuals does your day program serve?


Does your agency provide Adult Day Services?