RMS of Ohio

Doing Business As: RMS of Ohio, Inc.
Website: http://www.teamrms.com
Currently serving individuals with developmental disabilities.
Currently seeking referrals.
Agency Provider


RMS of Ohio, Inc.
1657 Holland Road, Suite E
Maumee, Ohio 43537
Main: (419) 255-6060
Fax: (419) 255-6062
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RMS of Ohio-Adult Day Services
1655 Holland Road, Suite C
Maumee, Ohio 43537
Main: 419-255-6060
Fax: 419-255-6062
Adult Day Service Location
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, Ohio
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, Ohio
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Jennifer Gast
Director of Operations
Phone: (419) 255-6060
Felisha Kynard
ADS Manager
Phone: 419-255-6060
Adult Day Service Contact


Individual Budget/Private Pay

Supported Employment

Individual Budget/Private Pay: Adult Day Services

Adult Day Support
Transportation Non-Medical
Vocational Habilitation

Level One Waiver

Home Maker Personal Care

Level One Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Transportation Non-Medical
Vocational Habilitation

Individual Options Waiver

NonMedical Transportation Mileage
Remote Monitoring
Remote Monitoring Equipment
Residential Respite

Individual Options Waiver: Adult Day Services

Adult Day Support
Supported Employment - Community
Supported Employment - Enclave
Vocational Habilitation

Self Empowered Life Funding Waiver (SELF-Waiver)

Remote Monitoring
Remote Monitoring Equipment
Residential Respite

Self Empowered Life Funding Waiver (SELF-Waiver): Adult Day Services

Adult Day Support
Supported Employment - Enclave
Transportation Non-Medical
Vocational Habilitation





DODD Certification

Agency Profile

a) Describe your agency’s philosophy of providing services and supports to individuals with disabilities.

RMS believes :

No single model will serve every need.

Services are intended to assist and support the individual in living as independently as possible.

The desires and abilities of the individuals we serve are the focus of our supports.

Employees define the organization. Ongoing training enables staff to provide the highest quality service to the individuals we serve.

b) Describe your agency’s staff orientation and training process.

All staff are trained according to the requirements set by the Ohio Department of Developmental Disabilities,
Including but not limited to:
Orientation---Major Unusual Incidents, Behavior Supports, Positive Culture, Client Rights, Confidentiality, and Health/Safety Alerts
CPR and First Aid
Medication Administration
Site specific training with each individual they will serve. Training's are based on identified needs which may include: lifts and transfers, Crisis Intervention, etc.

c) How are individuals with disabilities involved in selecting the agency’s staff that work with them?

RMS hires and trains qualified applicants.
Staff are trained in the homes that we feel will be the best match.

In the event a consumer voices a concern regarding their staff, RMS management will work to identify and resolve the issue as quickly as possible.

d) Describe your agency’s availability and flexibility in scheduling services and supports (days and hours available, areas of Lucas County willing to provide services, etc).

RMS of Ohio provides services to individuals with a wide range of needs.
Services range from a few hours a week to 24/7 awake night staff.

We provide staffing in the home according to the specifications of the ISP developed by the team, as well as the funding identified within the Cost Projection Tool (CPT).

e) Describe how services will be provided in the event of an agency staff illness or emergency.

Service hours will not go unfilled.
Each consumer has staff cross trained in the event of illness, vacation, or emergencies.
In the odd and rare chance that the backup staff could not provide those service hours, it would be the responsibility of the supervisor to fill in.
RMS Managers are on-call around the clock, 365 days a year.

f) Describe how your agency would address individual or family concerns.

The identified problem would be handled by the supervisor.
If the outcome was not agreeable to all parties, the Director of Operations would meet with person(s) with the concerns.

g) Describe your agency’s specific strategies for increasing community inclusion and involvement for individuals served.

RMS encourages the consumers that we serve to utilize neighborhood banks, stores, and churches.
Staff are trained to assist consumers with building community connections and encouraging natural supports.

h) Does your agency offer one to one services?


i) Does your agency offer planned group outings or activities?


j) Identify your agency's areas of expertise.

Our core management team has 50+ years experience working in the field.
Our scope of services includes working with individuals with the following diagnosis:
Developmental Disabilities
Autism Spectrum Disorder
Dual Diagnosis (Mental Health)
Epilepsy or other seizure disorders
Down Syndrome
Traumatic Brain Injury
Willam's Syndrome
Multple Sclerosis
Prader Willi
Tourette's Syndrome
Rett Syndrome

k) How many individuals does your agency serve in Lucas County?


l) What is the total number of individuals served by your agency Statewide?


m) How long has your agency been providing certified homemaker personal care services in Lucas County to individuals with developmental disabilities?

7 or more

n) Which describes your agency:

For Profit

o) Are your agency staff certified by the Ohio Department of Developmental Disabilities to provide medication administration?


p) Is your agency willing to provide Level One services?


q) How many staff in your agency provide direct support services?

Approximately 30

r) Does your agency have both male and female staff?


s) What is the average length of service for your agency’s direct support staff?

The average is 4 years. 3% of our staff in the region have been employed at RMS for more than 10 years.

t) Describe your agency's plan for continuing education and on-going training for agency staff?

RMS offers staff an interest free tuiton loan to encouarge continued education.
RMS adheres to the rules set by the Ohio Department of Developmental Disabilities re: mandatory trainings.
All required trainings are provided by RMS at no cost to the staff.

u) Please describe your agency’s internal system for quality assurance.

Medical protocol includes an internal tracking system as well as communication with assigned SASS.
HPC services are monitored by managers.
RMS has a contract with an outside company which provides quarterly internal audits on personnel and documentation requirements.

v) Include here any information about the agency that you want shared with an individual, family or guardian that will assist him/her to decide whether your agency is the best choice of provider.

We encourage RMS staff to invest time in getting to know our individuals. We want staff to build relationships with the people we serve and find the value in each person.

- If yes, describe

RMS provides 1:1 services for any consumer who qualifies based on funding provided through the Lucas County Board of Developmental Disabilities.

- If yes, describe

Typical annual events:
Holiday parties
Summer picnics
Toledo Walleye
Imagination Station
Stranahan and Valentine Theater events
Day Trips per the consumer ISP/funding

Adult Day Services

a) Does your agency offer paid employment?


- Piece Rate

- Hourly Rate

- Other

- Describe your paid employment opportunities.

b) Does your agency offer community outings?


- Describe community outings

We make a monthly calendar with the consumers.
They have participated in too many to list.
A sample would include:
Metro Parks
Copper Moon Studio
Imagination Station
McQueens Orchard
Community garage sales

c) Does your agency offer recreational/leisure activities?


- Describe recreational/leisure activities

Arts and Crafts
Board games
Corn Hole
Cooking Classes

d) Does your agency offer volunteer opportunities?


- Describe volunteer opportunities

e) Describe other activities offered

Cooking Classes
Daily Living Skills
Individual and Group Exercise

f) Does your agency have an established day services site that is in operation?


- Describe current services

RMS offers recreational activities as well as skill building lessons and outings in the community.

g) Where is your agency’s day service site located?

1655 Holland Road, Suite C, Maumee, Ohio 43537

h) What are the typical hours of your agency’s services/supports?

M-F 9:00am - 2:00pm

We provide transportation to and from day services.

i) Describe a typical day for an individual who receives your agency’s day services?

A typical day could include morning coffee and discussion with friends. Depending on the planned activity for the day the individuals may be going on a picnic in the park, grocery shopping, watching a movie, crafting, cooking, etc. Once the planned activity is completed the individuals can choose from other activities provided at the day center. This could include putting a puzzle together, playing Wii or games on the computer, etc. Usually things start wrapping up with putting items away and clean up right before it's time to go home at 2pm.

j) Is your day service agency certified by the Ohio Department of Developmental Disabilities, or licensed by the Ohio Board of Nursing to administer medication?


k) Does your agency provide non-medical transportation?


l) How long has your agency been providing day services in Lucas County to individuals with developmental disabilities?

7 or more years

m) Date your agency began providing Adult Day Services (month/year):

May 2006

n) How many individuals does your day program serve?


Does your agency provide Adult Day Services?